Your customers rely on you when something goes wrong. Give them a reason to stay connected when things are going right, too.
Build recurring value.
Offer an ongoing monitoring subscription alongside installation, maintenance, and repair.
Arrive with context.
Review patterns in pump performance and water availability before your next customer conversation.
Stay their well expert.
Pair connected technology with the local knowledge and personal service they already trust.
Your servicer platform
A whole fleet. A focused view.
Health, connectivity, active alerts, and your service area in one view. Search your customer devices, then open a well for the details behind its status.
Three consecutive readings fell below this well’s operating baseline. The triggering pump event is highlighted on the performance graph.
Latest flow0.7 GPM
Flow baseline10.2 GPM
Alert triggeredToday at 10:18 AM
Follow-up
Reviewed Acknowledge Resolve
Performance trendsAlert event detail
10:10–10:24 AM
FlowPressureCurrentTempSpeed
Highlighted window: flow oscillates at a low average, pressure drops to zero, current falls to its no-load level, speed locks at maximum and temperature climbs. Dry-run protection then stops the pump.
More context. Better conversations.
Know what changed. Know where to look.
imbrr compares operating measurements with each well’s baseline to help surface patterns that matter to your service team.
Dry run and low flow, potential leaks, blockage, and changes in well performance.
Pump behavior
Short cycling, excessive run time, efficiency changes, and gradual degradation.
Operating conditions
Pressure changes, freezing risk, and electrical measurements where the required sensors are available.
Available diagnostics depend on the device configuration, installed sensors, and sufficient operating data.
A service worth coming back to
Your expertise has value. Every month.
Build a monitoring offer around the customers who already know your work. You define the customer relationship, the service you provide, and the fee you charge.
A possible customer offer
Well monitoring + your ongoing care.
A service plan can combine connected well data with the human expertise to make sense of it.
Connected monitoring with imbrr hardware
Alert review and customer follow-up
Periodic conversations about well performance
Maintenance recommendations when appropriate
Your service. Your customer. A stronger connection.
Where the value comes from
One customer. One year.
A repair-only relationship pays once, then goes quiet. A monitoring plan pays every month, and alerts turn surprises into scheduled work.
We’ll work through the technology and setup with you, so you can shape a monitoring service that fits your team and customers.
01
Explore the platform.
Talk through the device, fleet views, diagnostic alerts, and the types of wells you service.
02
Connect your first wells.
Confirm the right setup and start with a manageable group of customer installations.
03
Make it your service.
Set your customer offer, establish your review process, and build on what you learn.
Built for the well. Connected to your work.
Small hardware. A bigger service opportunity.
Noninvasive sensing, connected data, and no sensor lowered into the well. We can customize the hardware and dashboard around the systems you service and the way your team works.
“I’ve been involved with industrial flowmeters for nearly 30 years. All I can say is that this non-intrusive meter and technology to use pressure along with flow rate… Simply works”
Matt · imbrr customer
Let’s talk through the details
Built around your business.
A few things you might be wondering before we meet.
How does the subscription model work?
The opportunity is to offer your customers an ongoing monitoring service using imbrr devices and the servicer platform. You decide what your service includes and how to price it for your customers. We’ll discuss imbrr’s hardware and platform costs with you directly.
Does imbrr bill my customers for me?
You manage your customer subscriptions through your own billing process. The imbrr platform gives your team the monitoring data and diagnostic tools behind the service. We can talk through how it fits your business.
Can I monitor multiple customer wells?
Yes. The servicer platform brings assigned customer devices into a fleet view, including a map, connectivity, health, alerts, and flow deviation. You can open individual devices to review performance and diagnostic details.
Can alert settings vary by well?
Yes. The platform supports fleet alert preferences and device-level overrides, so you can tailor supported thresholds to a particular well or system.
What happens after an alert?
Your team can review the alert, acknowledge it, and mark it resolved. The diagnostic detail helps explain the triggering readings and baseline comparisons. You decide the appropriate follow-up with your customer.
Can imbrr fit the way my team works?
Yes. We can customize the hardware configuration and dashboard experience around the wells you service, the measurements you need, and your team’s workflow.
What does an installation involve?
The ultrasonic flow sensor attaches to the outside of the pipe near the pressure tank or cistern and connects to AC power and Wi-Fi. Pressure tank systems also use a sensor in the existing tank tee. We’ll build the right sensor configuration for each unique well.
What should we cover in a first conversation?
Tell us about your service area, typical well configurations, and the kind of monitoring service you’d like to offer. We’ll walk through the platform and discuss custom hardware, dashboard needs, setup, and ongoing service options.
Build something that lasts
Your customers. Your expertise. Our technology.
Let’s explore a monitoring service that makes sense for your business. We can customize the hardware and dashboard around your needs. Send us a little about your business and we’ll contact you the same day.
